Airtel, one of India’s leading telecom operators, has recently announced its decision to discontinue its caller tune service. The move is expected to impact millions of Airtel subscribers across the country. The company cited a lack of demand as the primary reason behind this decision. In this article, we will take a closer look at why Airtel has decided to discontinue its caller tune service and what this means for its subscribers.
Airtel to Discontinue Caller Tune Service
Airtel has decided to discontinue its caller tune service, which has been a popular feature among its subscribers for many years. The service, which allowed users to set a personalized song or message as their caller tune, was launched by Airtel in 2004 and has since then been a significant revenue generator for the company. However, with the increasing popularity of music streaming services and the availability of personalized ringtone apps, the demand for caller tunes has been steadily decreasing.
Service to End on November 30th, 2020
According to Airtel, the caller tune service will cease to exist on November 30th, 2020. After this date, all users who have set a caller tune will automatically revert to the default tune. Airtel has also stated that it will refund subscribers who have paid for the service beyond this date.
Move to Affect Millions of Airtel Subscribers
The decision to discontinue the caller tune service is expected to impact millions of Airtel subscribers across the country. Airtel has been one of the leading telecom operators in India, with a large customer base that relies on its services for communication and entertainment.
Company Cites Lack of Demand as Reason
In its official statement, Airtel has cited a lack of demand as the primary reason behind its decision to discontinue the caller tune service. The company has stated that it is constantly evaluating its offerings and will focus on services that are in demand and will benefit its subscribers.
Caller Tune Service Launched in 2004
Airtel had launched the caller tune service in 2004, and it quickly gained popularity among its subscribers. The service allowed users to set a personalized song or message as their caller tune, making it a unique and exciting feature for its users.
Airtel to Refund Users Who Paid for Service
Airtel has stated that it will refund subscribers who have paid for the caller tune service beyond November 30th, 2020. The refund will be processed automatically, and users do not need to take any action to receive it.
Alternative Services Available on Airtel Network
While the caller tune service may be discontinued, Airtel offers many other services that its subscribers can enjoy. The Airtel Thanks app offers personalized recommendations for music, movies, and TV shows, making it an excellent alternative for those who enjoyed the caller tune service.
Other Telcos Still Offering Caller Tune Service
While Airtel has decided to discontinue the caller tune service, other telecom operators in India still provide the service. Jio, Vodafone, and other operators continue to offer caller tunes to their subscribers, and it remains to be seen if they too will follow Airtel’s lead.
Airtel Continues to Innovate in Telecom Sector
Airtel has been a pioneer in the Indian telecom sector and has constantly innovated to provide its subscribers with the best services. The company has introduced many new features and plans in recent months, and its focus on innovation has helped it retain its position as one of the leading telecom operators in India.
Company Adds New Features to Airtel Thanks App
Airtel has recently added many new features to its Airtel Thanks app, which offers a wide range of personalized recommendations for music, movies, and TV shows. The app also provides subscribers with access to exclusive content, rewards, and offers, making it a must-have for Airtel users.
Airtel Introduces New Plans for Postpaid Subscribers
In addition to its innovative services, Airtel has also introduced many new plans for its postpaid subscribers. These plans offer a range of benefits, including unlimited data, voice calls, and SMS, as well as access to premium content and exclusive offers.
Airtel Expands Network Reach Across India
Airtel has been expanding its network reach across India, with a focus on providing its subscribers with the best possible coverage and connectivity. The company has invested heavily in its infrastructure, and its efforts have paid off, with its network now covering over 99% of the Indian population.
While the decision to discontinue its caller tune service may come as a disappointment to many of its subscribers, Airtel’s focus on innovation and providing the best possible services to its users remains unchanged. With its constant focus on improving its network and introducing new features and plans, Airtel continues to be a leading player in the Indian telecom sector.
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